Recover failed payments
It's your business and time is important, time is money. We recover your customers failed payments and give you the most value for your money.
It's like having an employee that cost as little as $19/mo that saves you over 20 hours a month and recovers on average 73% of payments that would have otherwise churned out.
A business that makes $50,000 without failed payment recovery could lose 7-10% due to customers churning out. That could cost that company as high as $5000 annually. Paying an employee who makes $12/hr to follow up and recover those payments would cost the company over $240/mo. Just Dunning does all that for $19/mo and never calls in sick. Your growing business can't afford not to use the simplest and most cost effective churn solution there is.
Your focus is on your business. Our focus is on keeping your recurring income as high as it can be with as little cost to you.
Building a business but losing valuable time and money due to customers churning out? That's why we exist. Just Dunning is here to provide you with the simplest most overall cost effective dunning solution available.
Let us take care of your failed payment recovery.
When your customers payment, for any reason, is unable to be processed, Just Dunning sends a totally customized email letting them know about the issue.
To utilize Just Dunning we promise that you will never have to do even a little bit of coding. We believe everyone should have access to simple, affordable and effective dunning.
Want to customize your messages the way you like them? Go right ahead. You can edit the messages any way you like and select what types of messages that are sent.
What's better than recovering payment? Not needing to! When a customer's card is nearing expiration, the card gets updated in the background so neither you, nor your amazing customer skips a beat. If that update is unsuccessful we work to get the payment source updated. A payment that never fails is better than a recovered payment.
Our reactivation monitor is always on. No matter if your customer updates their card through our page or yours you can be assured that their previously failed payments will be re-attempted immediately. We're always ON.
We have partnered with the best email company there is PostMark. Your customers getting failed payment notifications in a timely manner is of utmost importance.
No matter what size screen your customer accesses our Payment Updated Pages on Just Dunning is designed for it. From the mobile phone to the desktop PC.
This one is especially useful for your customers with annual subscriptions. We send your customers a notification before their subscription payment goes through.
Your customers will be sent to a beautiful customized card update form. We've removed all the hurdles. We'll go ahead and get the subscription reactivated.
You'll be up and running in as little as 2 minutes.
Let us take care of the hard part. We've made getting up and running faster than it takes to get a cup of coffee.
As your business grows we're there to support you all the way.
A friend and I were having a conversation and he mentioned how much he pays for failed payment notification. We both thought there were a lot of people out there whose businesses could use the feature but couldn't justify paying (usually) over $200/mo. That's where Just Dunning was born. Simple failed payment solution that's not going to surprise you next month. What you pay stays the same.
Nope! All you have to do is authorize your Stripe account (click a button, log into your Stripe account and then click accept). Then setup your email signature and that's it. We take care of the rest.
When someone receives a new card from their bank because the old one is about to expire an update is sent and your customer's subscription isn't effected. The payment source on file is updated without you having to do a thing. If they lose their card or it was stolen then bank issues a totally new card and those don't end up being automatically updated. We notify your customer and they get their payment source updated simply.
The same thing as if they used our hosted page. We are notified by Stripe that their payment source was updated, we retry the previously failed invoice on your behalf and everything gets updated. Neat right?
Yes, we can do that. When you're setting up your sender signature on the dashboard you can turn that feature on.
Most definitely! When you setup your sender signature it allows you to do that. If you would like to use our tried and true messages just leave that area blank.
Do you invoice through Stripe (through a subscription plan)? If yes then, yes!
Once your Stripe account is authorized we begin receiving what are called webhooks. Webhooks are basically an encrypted bit of information that lets us know when an invoice payment fails or one of your customers payment sources were updated. We then take appropriate action whether it is to send an email to your customer or retry a payment. It all happens in the background and it's pretty awesome.
Machine learning is utilized to trigger payment retries.
We sure do. When we send a failed payment notification to your customer on your behalf it includes a link to a card update form with your logo on it. There's an example on this page and on your Dashboard when you setup your account. This page they go to is specific to them. Their payment source in your Stripe account is updated and we retry the previously failed payment. The customer is then redirected to the link you provided (your website). After everything is successfully updated if the customer clicks the link again they just get directed to your website.
We sure can and we would love to. We allow you to change the message we send on your behalf to whatever you would like.
We want to know your ideas! Have an request? We want to hear from you!. We're constantly updating and adding on.